Since VGOK does not process payments and communication happens directly between customers, it’s especially important to follow security and risk management best practices when dealing with clients.
For Buyers & Clients
Verify the Seller
Check portfolios, reviews, credentials, and authenticity before making purchases or hiring freelancers.
Use Secure Payment Methods
Always choose reliable, traceable payment options like PayPal, bank transfers, or reputable crypto wallets. Avoid cash or unverified platforms.
Use Multi‑Sig Wallets or Escrow
To avoid scams, consider multi-signature wallets or escrow services; VGOK can provide guidance.
Clarify Transaction Terms
Agree clearly on pricing, deliverables, timelines, and dispute resolution before any deal.
Keep Communication in Writing
Maintain written records of agreements, payment receipts, and communication to avoid disputes.
Be Cautious with Sensitive Info
Never share passwords, financial details, or unnecessary personal information.
Report Problems Promptly
Contact VGOK support if suspicious activity arises.
Avoid Upfront Fees for NFT Uploads
Do not pay anyone asking artists to pay fees or network charges for listing art on NFT marketplaces.
For Sellers & Service Providers
Confirm Buyer Identity
Verify buyer details and payment confirmation before delivering goods, services, or granting course access.
Request Safe Payment
Wait for agreed payment before starting work or shipping items.
Be Transparent
Clearly describe product or service details, pricing, and terms.
Protect Your Data
Never share private data, wallet keys, or sensitive information.
Watch for Scams
Be alert to fake payment proofs, overpayments, or unusual requests.
Document Transactions
Keep records of all communications and agreements.
For Everyone
Use Official VGOK Email for Communication
Only trust and reply to emails from official VGOK addresses.
Beware of Phishing and Scams
Never click suspicious links or share your seed phrase — VGOK staff will never ask for passwords or private keys.
Report Fraud or Abuse
Notify VGOK immediately if you encounter scams or suspicious behaviour.
Stay Updated
Regularly review VGOK’s latest safety tips and community guidelines.
If It Seems Too Good to Be True, It Probably Is
Exercise caution with offers that appear unusually generous or risk-free.
